“My client was sent to Changi General Hospital because of a motor accident, as he was waiting to get treated and checked, he was told that he had to do a minor surgery for his injuries. However, my client was told that as the beds and operating theaters are full, the hospital had no resources to treat him immediately.

As my client was in pain and wanted to seek treatment immediately, I enlisted the help of Marcus (Select Medicare) to arrange a private hospital and doctor to transfer him into. Immediately when i text Marcus, he started to ask about the situation (injury details, any test done, current doctors advice) and at the same time arrange a hospital for my client. Within an hour, my client was not only able to get a bed in Parkway East Hospital but also has his surgery arranged that night.

During the process of transferring to Parkway East, Marcus was very knowledgable and experienced in the procedure on what the client had to look out for and what to do to ensure that the client can smoothly transition from CGH to PEH.

Even advising my client accordingly to what plan he has and what procedure he needs to do before admission (Calling the pre-auth hotline and etc). Overall the service that Select Medicare provide really value added greatly to my services to my clients with the quick response, assurance and knowledge. This also helps a new adviser like me manage the situation for my clients better as well.”