“Marcus has helped me with 3 incidents in the past 6 months:

1. My client had been suffering from sinus issues for years and wanted to get it fixed because it was affecting his quality of life.
2. Another client experienced a seizure late last year and wanted to get himself checked to rule out any neurological issues.
3. And my own case, I fainted all of a sudden, hit my head on the ground really hard and had to go to the A&E to rule out a concussion or any cardiovascular issues.

Marcus has always been very prompt in replying to my requests for help, he always gets back to me within 30 mins and the directions he gives on what to do next are always very clear. With all 3 incidents, the doctors he picked to serve my clients and myself have been exceptional. Consultation appointments are always set quickly and he even makes sure that the hospitals we go to have enough room for us to be admitted. He even asks for the policies that we have and by doing so, he knows who and where he can direct us to, to ensure we enjoy panel benefits.

Marcus’ services go as far as calculating the cash outlay we can expect and where possible, tries his hardest to get us a fully cashless experience. He even goes down to my client’s workplaces to pass them documents they need or even to the wards when they are admitted, just to visit and see how they’re doing.

Overall, I am very grateful to have gotten to know Marcus, he’s been a godsend to me – in helping me service my clients as well as helping me with my own case. I look forward to working with him for the long term and referring him to other agents!”