Marcus assisted his help with me on one incident where a young toddler suffered 3rd degree burn from steamboat soup.

The child was warded at a government hospital C ward as there was no space. It was hot and stuffy; adding onto the pain from the wounds. I can only imagine how hard it was for the child, she is not even 5 years old yet.

Immediately I contacted Marcus and in less than 6 hours, Marcus got the child a single standard room ward at Mount Alvernia Hospital and she was transferred there.

To share what Marcus did,

• Marcus Reply was very very prompt
• Clarified with child parents on their preferred hospital and prioritise on working with Insurer panel to help clients keep premium well managed following years
• Marcus also secured 2 doctors known for their specialty to provide treatment to the child, ensuring her recovery
• He was also able to assist in answering Clients queries with regards to their plan; his knowledge is top tier! Throughout the whole episode Marcus was professional and working the fastest he can, connecting us to the best people and on top of that, able to help with answering clients queries which ensured I was able to continue to go for my day appointments with confidence thanks to Marcus help.

Not only that, my client was also so impressed with the service that they referred me to one other person immediately.

Highly recommend Marcus’s services.