“Marcus is super responsive, and that is important to me. Usually when clients look for us, it’s of urgency and in some cases life and death. Marcus gotten the appt in the same day! With zero lag time. I feel safe with him taking care of my client. Highly recommended!”
“Asked for Marcus’s help because my client needed an appointment with an Orthopedic Specialist. He replied me almost immediately and got us an appointment the next week. Any queries regarding projected cost, medical documents required, etc were handled very quickly by Marcus. Really appreciate his help 🙏🏻”
“Marcus is very prompt with replying to queries and very helpful when it comes to assisting my clients with their medical enquiries. He’s also empathetic and professional at the same time. There’s a human touch to his services and he tries his best to connect financial consultants to doctors. He is also resourceful and competent when sourcing out panel doctors so that the whole process is smooth and my client’s receipts get reimbursed at the fastest timing. He has helped me multiple times and reply at the latest hours. Thank you Marcus! :)”
“I have been working with Vincent for 1.5 years. He is highly responsive and replies to my messages even at odd hours. Just the last 1 month, he has helped me with 3 hospitalisation stays involving young children, one of which was my own child.
After contacting him, he straightaway reserved a room and arranged a PD for me. This greatly reduced my uncertainty of waiting at the hospital with no guarantee of a room. With Vincent’s help, my child could wait for the doctor comfortably in the ward instead.
As a Financial Consultant, we are unfamiliar with the Doctors in the insurer’s panel and unable to advise.
I am grateful to be able to tap on Vincent’s expertise to service my clients better.”
“Marcus has been a great help. My client desperately needs to admit his baby due to high fever and was asking me for advice on which hospital to go to. I immediately thought of Marcus as many of my colleagues was a beneficiary of his services.
As expected, he delivered above expectations and helped us secure a bed within an hour and by the next hour, my client’s baby was warded and he even provided instructions and images on where to register. My life couldn’t been a lot worse without his help.
Thank you for the great help and I have no trouble or issue recommending you to my friends or colleagues.”
“There was one client whom had a suspected stroke that needed urgent medical attention, messaged Marcus and he told me he was in reservist, nonetheless, the reply from him was instantaneous to help to arrange for the doctors and the wards, through out the whole episode which last close to 3 weeks, Marcus continue to check in with the doctor and me on the client’s situation and made sure that the hospitalisation was a smooth one despite his busy schedule.
He also manage to advise the client and me on the possible road blocks with the hospitalisation claims before and after the ward and surgery which helped the client make the right decisions. All of it was through his experience helping Financial Consultants and clients arrange for doctors and hospitalisations.
Overall, the experience with Marcus and Select Medicare has been the best as it allows the Financial Consultant to focus on taking care of the client other needs and leaving the more complicated hospitalisation or surgery matters to the pros.
At the same time, it gives the client a peace of mind that the entire episode will be a smooth one. Highly recommended for all FCs to engage Marcus and Select Medicare’s services.”
“Thanks for the help Marcus! From answering my phone calls so quickly to even going down to the hospital with my client! You also managed to find a specialist for my client to consult! You really helped me save alot of my time too! I’m sure my client had a great experience with you. And all my clients are lucky to have you as their medical partner.”
“Marcus is been very very helpful in arranging specialist appointments for my clients. He knows which specialist to recommend whenever I told him client’s condition. appointment dates are able to secure within 2 working days, for emergencies he is able to arrange specialist on the same day or less than few hours. with his speedy services, it had benefited me by able to show patients how fast and professional I am able to service them.”
“Luckily I have you, Marcus! I was away on the high sea and reception wasn’t very good while my client was in pain. Thought Marcus was in reservist but his response always the next second. I’m wondering how he has this super power because he has so many things on his plate:)
Thank you Marcus for the strong support during the admission of my client in Farrer Park Hospital.
From getting a ward to admission, eFile follow up all the way to refund process, he is doing his 100% best.”
“I would like to take this opportunity to recommend Marcus from Select Medicare’s Services for their dedication to provide such a speedy and efficient link up between the doctors and the patients.
I have personally approached Marcus numerous times now, and he always reply within 5-15 mins. Marcus is also very knowledgable on the patient’s medical condition and know which is the best doctor to go with, considering that the healthcare system can be overloaded at times.
It allowed me to assist my clients in the shortest and most effective manner. I would definitely recommend any advisors out there to reach out to Marcus as i believe he can enhance your client servicing processes.”