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“Marcus has been my one stop solution when it comes to any of my client medical needs. I recently have a client that was involved in an accident which caused severe lower back pain for him. He was in a lot of pain and was unable to walk. He self admitted into TTSH and was treated for a few days without any signs of improvements. Client gave me a call to update me on his situation and told me he went to TTSH as private hospital beds were almost at full capacity and he wasn’t sure the procedure to be treated at one.
Knowing he has coverage for private hospital, I reached out to Marcus to see how he was able to help in this situation. Marcus quickly arranged and found a ward in FPH and liaise with a spine specialist to take on this patient. Within an hour, an ambulance was arranged to transfer my client over to FPH. Not only was the ward available at such short notice, my client was also admitted into a 1 patient suite to his delight.
After a few test and consideration, my client decided to go for a back operation to fix the root problem of his lower back spine issue. After a week, my client was successful discharged and is currently going back multiple sessions a week for his physiotherapy recovery.
Marcus is always quick in his reply and even assisted on pre-authorization before my client surgery to ensure all medical related bills were taken care of by his hospital insurance which allowed my client to rest and recuperate well throughout this whole process.
If you’re still considering if Marcus is reliable or not, look no further as partnering with Select Medicare was literally the best decision that I’ve done. Thanks Marcus for this working partnership. My clients are in good hands – working with you!”
