Testimonials

“Hi Vincent, thank you for taking care of me for the past few days, visiting me in hospital and more importantly thanks to your expertise and recommendation in getting the best medical care and treatment for my hernia surgery. I know you will be there to take of the whole process, so I won’t need to worry about the hefty sums of the medical bill. I can rely on you 100% which helps me relax and concentrate on getting better and focus on health and body.

It is extremely crucial to have a trusted medical partner. In fact I have already passed your contact to my bosses and friends as they have seen my journey and your remarkable service, more importantly you help others because you genuinely feel happy and fulfilled. That is very much awesome! Thank you very much for your help!”

Client’s child had an eye infection and was referred to A&E by GP to be warded as the infection was getting more serious. It was a Sunday night, during dinner time and Marcus was very quick with his replies and help! From the time Marcus had the relevant information on the client’s child, Marcus was able to find a bed and direct her to a panel doctor at Thomson within 10 minutes. Client’s child was warded in less than 2 hours and received medical attention.

Thank you so much for helping client in such short notice, especially in emergency. Definitely helps client to build trust!

“My client’s sister had a scheduled surgery which was supposed to be done at a non panel provider but faced issues with failed LOG request from her corporate insurance. My client called up to ask if I’m able to provide any help as the surgery came up to about $98k which she has to pay upfront upon discharge. I texted Marcus for help and after understanding the situation, he helped to turn the things around. Within the same evening, he updated that the surgery remains unchanged but will be done at our panel provider instead. I’m impressed by the responsiveness and help given by him. He definitely delivers what he says, and this actually helped me in gaining more trust and credibility for my clients. Thank you Marcus!!”

“I’m really impressed with Select Medicare’s services. Whenever I’ve questions regarding any medical procedures or claims, Vincent will always response almost immediately. He will be there to assist and help to arrange everything for my client as well.

This has helped me tremendously as it allows me to focus my time on other areas as a financial consultant while being assured that Vincent will do a good job in arranging the necessary appointments for my clients.

Will definitely recommend Select Medicare to my colleagues.”

“Had a medical emergency in the evening and contacted Marcus from Select Medicare immediately. Initially wanted to admit to the public hospital but noted there is a long wait (>7 hours) for admission. Thankfully, Marcus was able to find a bed in Parkway East Hospital for admission in less than an hour. The process of being admitted was also very smooth sailing. The coordination of admission {reviewed by the RMO (GP) and specialist } occurred in the same evening.

I will definitely engage Select Medicare for medical assistance in the future.”

“Had a personal experience with Marcus and Select Medicare’s services when my wife had a severe ruptured appendix condition. Found out when she took x-ray and CT scan at a government hospital, which initially we thought was just normal food poisoning. After knowing, contacted Marcus if we can request to transfer to private hospital even after we just admitted to the government hospital. Within 30 minutes after sending him brief info on the case, he secured the head doctor and bed at the private hospital which is a panel specialist.

Marcus is very well versed in every insurers’ shield plans so rest assure he will arrange a panel specialist. And in the next 30 minutes, the clinic called to brief us on the doctor’s recommendation after he viewed my wife’s scans which is to undergo surgery and its already scheduled at the same night 2am! Every part of the process was handled very professionally and fast after Select Medicare came in to assist. Did not regret the decision to transfer and I am so glad that I have known Select Medicare to assist in that situation, or else we might just continue to stay in the government hospital and my wife condition may worsen.

Not only this, but Marcus has been answering questions I have for other clients relating to ongoing treatments as well as medical exclusions. Overall, I highly recommend working with Marcus to anyone who wants professional healthcare experience for their clients to provide them a peace of mind.”

“Great efficient and effective services.

Your dedication and follow-ups have created a great experience for my client in receiving medical treatment and the speed that it is done is fantastic.

I am now confident of adding values to my clients beyond the standard advices of a FAR for medical treatments.”

“My client urgently texted me one day after his 2 yo daughter fell off the sofa and hit her head on their marble floor.

They brought her to A&E and the Resident Medical Officer sent her for a head CT scan.

The immediate challenge of a financial adviser at this moment would be to arrange for a Panel Specialist so that our clients pay a smaller medical bill.

But the thing is, most financial advisers do not know Panel Specialists personally.

We do not have quick access to them in an emergency like this.

It was then I thought of Marcus Sim from Select Medicare SG. Marcus responded to my SOS within a min and a Panel Paediatrician was assigned within 5 mins.

Before the CT scan was completed, the Paediatrician was on standby to receive my client’s daughter.

Thankfully, the scan results were positive and my clients went home without needing to be admitted.

No effort was wasted though. Because of Marcus’ direct connections with Insurance Panel Specialists, we were able to give my client a new level of assurance while they were at the hospital.

This was just one instance. Marcus has helped connect my clients to Panel Specialists speedily multiple times since.”

I am very thankful that i get to know Vincent. His professional help to my clients is top notch. I had to seek his help countless times, and each time, his speed to reply to my whatapps query or phone call is immediate. He is always friendly and calm while understanding my clients’ medical situation.

His response has always been extremely prompt. He is very familiar with the different medical conditions and his network with his doctors is mind boggling.

Each of my client’s situation is unique and I recall how each and every time, he is able to suggest off the top of his head, the names of the doctors who will best be suitable for my clients, based on my clients’ gender and language preference.

Part of my role as a financial consultant is to ensure that my clients are well covered for their hospitalisation expenses. Having the assistance of Vincent allows me extend my professional value to my clients that they are also well taken care medically.

I had absolute trust in Vincent and having his help to take care of my clients give me total peace of mind, knowing that as my clients are in the very good hand of Vincent and his network of doctors!

This has definitely benefit me as a financial consultant as my clients are thankful of the prompt additional value that I can bring to them through the assistance of Vincent, and they had been referring clients to me too!”

“I am thankful to have known Marcus, there was a couple of occasions where I texted him to ask him about some medical /specialist enquiry and he was able to respond very swiftly. As I am someone who cannot stand inefficiency, Marcus proved to be a reliable medical partner to work with. The latest incident in June 2023 showed Marcus’ credibility when my client’s one month son was found to have bronchitis and needed immediate medical care. Public hospitals only left 8 bedder ward which my client didn’t want and was desperately looking for bed elsewhere in other hospitals.

Within 30 mins of me reaching out to Marcus, he managed to find a bed and a PD in a private hospital which my client was very thankful. Marcus had helped managed a stressful situation which me and my client were facing into something pleasant. Thank you Marcus.”

“I had a client who was worried for child’s sudden breathing difficulty. Due to uncertainties in claims for specialist, approached Marcus to assist. He assisted as soon as I provided him the required info, group chat with client, answered client queries, arranging with specialist with reference to client’s preference (location/time) where specialist is already ready on standby for client’s arrival.

Client was impressed with Marcus’ efficiency where he provided a thoroughly seamless concierge service. Happy client, happy agent!

Truly appreciate Marcus’ service where we do not need to be worried with all the process uncertainties. With him around, he basically helped one-up our trust and service with clients. Leave it all in his safe hands!”

“I had a client who was worried for child’s sudden breathing difficulty. Due to uncertainties in claims for specialist, approached Marcus to assist. He assisted as soon as I provided him the required info, group chat with client, answered client queries, arranging with specialist with reference to client’s preference (location/time) where specialist is already ready on standby for client’s arrival.

Client was impressed with Marcus’ efficiency where he provided a thoroughly seamless concierge service. Happy client, happy agent!

Truly appreciate Marcus’ service where we do not need to be worried with all the process uncertainties. With him around, he basically helped one-up our trust and service with clients. Leave it all in his safe hands!”

“Marcus is a very prompt and resourceful Medical partner to have to assist clients with hospitalisation services. Client managed to get a bed almost immediately after engaging Marcus, compared to waiting at A&E for more than 8 hours previously. Doctors recommended to clients were also professional and friendly to clients making the whole experience a pleasant one.

Definitely gave me confidence as an advisor on how to assist my clients in medical emergency situations knowing that Marcus is there to help.”

“Marcus has always been super responsive, even into the wee hours of the night and he’s been a HUGE help to me & my clients in getting them the best care as soon as possible!

Had a client who injured his knee during basketball at night and upon going to A&E at CGH, was unfortunately sent home with just an x-ray, some painkillers and an appointment for consult and MRI few days later! Since my client was in incredible pain, I turned to Marcus for help again as I knew he could expedite my client’s appointment with his connections to multiple panel specialists. We managed to secure a much earlier appointment slot and surgery, allowing my client to quickly recover and go back home to his family 🙂

Thank you so much again Marcus & Select Medicare for always pulling through for us and for caring for our clients just as much as we do!”

“I need 2 beds for my children upon touching down to SG today.” It was an urgent and critical request by my client who only had a couple of hrs of wifi service before she boarded the plane with her 1.5 and 3 year old.

Marcus, was introduced to me by my colleagues, whom then swiftly responded and get a hold of the situation. He has good knowledge of the requirements of our plans and manage to push through even when all the private hospitals are fully booked.

Thank you for going all out and putting my client’s interest as priority.

Definitely engage Select Medicare again!”

“Marcus provides excellent service in helping us to liaise with doctors for appointments and hospital admissions and his speed of response is remarkable!

Especially in my recent episode of getting a young toddler admitted, Marcus helped by recommending us a Pediatrician who could assess the young patient and arrange for admission immediately.

He provides great assurance and comfort to us and assists to provide a seamless process every time. He always follows up even after patient has recovered and I’m truly thankful for his service!”

“Normally when our Clients got medical issues, they need answers quick. Vincent is super responsive on that and he even responds late at night. My Client secured an appointment to see the doctor the next day and subsequently was scheduled for his procedure as well!

He even did the pre-authorisation for you so you don’t have to worry.

Vincent indeed provides a fuss free experience for my Clients as well as us advisers.”

“Marcus was very on the ball about sourcing for a bed for my client on short notice. He was also able to advise on LOG and upfront payment requirements, which was helpful to manage expectations.”

“Marcus one of its kind medical services really helped my client during his time of need. My client had an allergy reaction around 7pm. I informed Marcus and he manage to find a bed and doctor almost immediately and my client arrive and admitted by 10pm. All the administrative work for claims and LOG was also settled before I could request for it.

Recommend all consultants for clients with upgraded shield plan to try his services! Thanks Marcus!”

“I got to know Marcus from Select Medicare few months back and got to experience his services few days ago. My client was experiencing severe back and neck pain and was unable to move. Upon hearing the news I called Marcus and immediately he arranged a ward and admitted my client into the hospital. The process was seamless, efficient and hassle free. Because of the speed, my client was also able to receive timely treatment.

Vincent (their partner) also came down to the hospital few hours later to visit and sure everything is alright. Would strongly recommend Marcus and his company for any medical concierge services!

Enjoy a fuss-free, speedy and efficient service from him! 👍”

“Marcus has been a constant reliable partner in dealing with my clients’ medical matters. The latest saw my client admitted after A&E but the hospital were so overwhelmed that client’s ward was actually a car park converted ward.

Marcus was so quick to provide suggestions after finding out about client’s condition and particulars. Within hours, client secured and was on his way to a room at the private hospital with a designated doctor fully aware of his situation. Marcus was following up closely with my client all the way thru the surgery till discharge.

Client was really grateful and I’m thankful for having such a dependable partner to take care of his needs and smoothen an otherwise dreading hospital stay.”

“Marcus is very responsible, and he can reply in a timely manner every time, which is very helpful to me.

In particular, two clients went to the emergency department for accidental injuries and infections. Marcus helped to make an appointments with doctors, especially thanks to Marcus for his help. The overall process of fulfilling the customer’s wish was very smooth.

In addition, Marcus has also helped many of my clients, each time is very efficient.”

“Amazing concierge , my daughter is having a high fever. And we are able to get a doctor in time.”

“I’ve engaged Vincent service a couple of times for a few clients of mine. His level of service has always surpass my expectations, without a doubt, I feel completely confident to leave my clients under his care.

Would 100% recommend using this service.”

“Marcus is a highly responsive and dedicated individual. He has helped me on countless occasions to assist my clients with finding the earliest possible slot or bed.

I’m grateful to have him as a trusted partner for my clients medical care needs.”

“I have engaged Marcus and Select Medicare on 3 separate occasions now, and he sure has done a marvelous job since. On the previous episode, my client was referred to KTP Hospital for a colonoscopy surgery. The waiting time was 2-3 months later. As my client was experiencing pain and weight loss, he simply couldn’t wait any longer for the surgery. He gave me a call and after understanding the situation, I texted Marcus.

Almost immediately, Marcus replied me and made the necessary arrangements to have my client visit his panel of doctors on the same week. My client was extremely pleased that everything was arranged so smoothly in such a short notice, and that he no longer have to wait several months for his surgery.

Standing from a financial consultant’s point of view, I am glad that I was able to assist my client to get the right medical attention and even by doing so, Marcus was able to help me settle everything backend to make the whole experience a seamless one.

If you are a fellow FC, I strongly encourage you to give Marcus and Select Medicare a go!”

“Very very happy with how Marcus services my clients!

There are many A&E cases that I had to handle at odd hours and he was there to assist the client & I patiently.

It’s one of a kind service that Marcus provides! :)”

“Marcus was really steadfast and efficient in aiding my client. A private hospital bed was allocated in less than 24 hours in a time when all beds were filled up and non were available through normal channels.

Really appreciate your help Marcus!”

“Medical service concierges are an invaluable resource for anyone seeking healthcare. The idea of a medical service concierge is simple: to provide patients with personalized assistance in navigating the complex world of healthcare. And when it comes to finding the best medical care, there is no better resource than a medical service concierge.

I have been using the services of a medical concierge, Mr Vincent, and I have been thoroughly impressed by the level of care and attention that I received, together with the promptness. I have always been responded to with professionalism and a deep understanding of my clients needs as patients. Vincent took the time to listen to my clients’ concerns and needs, and then worked tirelessly to find the best medical providers to meet those needs.

He was able to quickly identify the most appropriate providers, and even helped me schedule appointments and coordinate care between different providers. Throughout the process, Vincent was always available to answer my questions and provide guidance. He is an invaluable resource, providing me with the information and support I needed to make informed decisions about my client’s healthcare.

Perhaps the most impressive aspect of my experience with Vincent, was the level of personal attention that my clients’ received. Vincent went out of his way to ensure that my clients received the highest level of care possible.

Overall, I would highly recommend the services of Vincent to anyone seeking healthcare. His expertise, professionalism, and personal attention make him an invaluable resource for anyone navigating the complex world of healthcare.”

“I had the pleasure of working with Marcus, and I must say that I was thoroughly impressed with their professionalism, knowledge, and level of care.

As someone who has had to navigate the healthcare system on my own in the past, I can say that having a medical concierge by my side made all the difference. From scheduling appointments to coordinating with my client, Marcus handled all the logistics with ease and efficiency.

Not only did they make the process of accessing healthcare services easier, but he also took the time to understand my unique needs and concerns. He was able to recommend specialists and treatment options that were tailored to my client’s specific situation, which gave me peace of mind knowing that my client was receiving the best possible care.

Overall, I highly recommend working with Marcus to anyone who wants to simplify their healthcare experience and receive personalized, high-quality care. It truly made a difference in the healthcare journey, and I’m grateful for the support and guidance provided by Marcus.”

“My client had to go through a cataract surgery. However, he wasn’t sure of whether the clinic he was going to was under the panel providers, and he had to wait for a few months before the receiving the surgery.

Got to know Marcus though a webinar and decided to seek his advise. His response was very prompt and even if he was busy, he would acknowledge your texts and reply you after, instead of leaving your messages unread.

He assisted my client in getting his check ups and surgery all done within the Prudential’s panel. Also, thanks to him, instead of waiting for a couple of months, he only had to wait for a few weeks before receiving his cataract surgery.

All these were done smoothly and seamlessly by Marcus. I would like to thank him for his services provided and would definitely engage his services for my clients and I would also recommend other consultants to engage his services.

Thank you once again. :)”

“Marcus has assisted me with 4 different cases in the last 8 months. Each time he has managed to secure medical appointments within the hour and has enabled me to focus on other tasks to better service my clients.

At the same time, my clients do not have to look for doctors on their insurer’s panel on their own and won’t be caught off guard by unnecessary out of pocket expenses.

I will not hesitate to recommend Marcus and Select Medicare to anyone who needs their services.”

“Marcus’ efficiency is top-notch! I was overseas when my client informed me that he was not feeling well and that the government hospital only had a slot for him in a week’s time. I contacted Marcus and he managed to arrange for a specialist within the panel to meet my client the very next day within 15 mins.

He is very reliable, replies almost immediately to my queries, and is very well-versed with the shield plans from all insurers. Really gives me peace of mind to have somebody to fall back on in times of my clients’ urgent needs.

Thanks Marcus for the excellent service so far!”

“Marcus and Select Medicare has been a great help to me and my clients thus far. I could still recall the first time I was thrown into an emergency moment, where I have to get client a specialist almost instantaneously and I did not know what to do. I rang Marcus up and he managed to get my client a specialist on the same day itself within the next 20 mins! Talk about efficiency.

Marcus is also well connected with the various insurers’ panel specialists and he has never failed to assist me and my clients in times of needs. Besides that, he also helps to answer the 101 questions I have regarding the hospital admission etc as this was not my forte. Even though Marcus is a very busy guy, yet he always makes sure to answer to my query even when there was no admission done in the end.

So far the experience Marcus & Select Medicare has created for me and my clients has been really great. Clients has also given me great feedback after we engaged their services!

I am glad that I was introduced to Marcus and Select Medicare. With their help, I am able to better serve my clients in their times of need.

Recommend every agent to work with Marcus and Select Medicare so that you can provide a more comprehensive service for your clients!”

“Marcus is the most genuine and professional medical service provider I have worked with. The way he conducts himself around my clients from answering their medical questions to questions on claims is absolutely top notch.

The speed of his service at getting a panel doctor, arranging LOGs, getting beds is an absolute asset that value adds to my business and relationship with my clients.

I would strongly recommend Marcus to every advisor who is serious in providing value added services to their clients.”

“My client went to A&E but was ask to discharged from A&E after first aid despite doctors recommendations to get warded as there is no ward space available.

Marcus was able to arrange for a bed space and doctor medical support in another hospital in less than an hour. Was able to bring client over and have him settled down in a ward relatively quickly due to his facilitations.

Would recommend his service to anyone who is in similar situation!”

“Select Medicare has on multiple occasions helped me streamlined my client servicing process. I remember once I had a client who wanted to go for an emergency hemorrhoid procedure. Before coming to me, my client went to Khoo Teck Phuat Hospital but was only scheduled for the surgery a week later.

Being unable to wait due to the immense pain he felt, he approached me to ask for an alternative. I immediately contacted Marcus from Select Medicare and asked his help. In a short span on just 2 hours, Marcus was able to get my client an appointment for his surgery for the morning of the next day.

Select Medicare was able to provide my clients with almost instantaneous advice and service with their industry knowledge of the processes and connections. Ever since I started engaging Select Medicare, I have gained greater confidence that I can service my clients better in their time of needs.”

“Marcus was very fast and efficient in helping my client secure a bed at a private hospital as well as a panel doctor for her medical symptoms and required checks. He helped to give sound advices and worked with both me and my client very professionally! He was very responsive even on a weekend and helped to facilitate the admission and claims and made sure everything went smoothly.

My client had a great experience and I would recommend Marcus and Select Medicare to everyone else!”

“Marcus from Select Medicare has been a great help in terms of assisting my clients for their medical needs! He is very quick and efficient and never once failed us; from arranging appointments for my clients with the relevant doctors, to making sure the communication between the doctors and the claim department were smooth. Highly recommended!”

“New Year’s Eve when client got into a motorbike accident overseas, resulting in a fracture in the right foot. Contacted Marcus and he responded immediately, helping to liaise with an orthopaedic doctor to handle the surgery the next day.

Marcus was also very professional and prompt in his replies with my client, giving the additional assurance to client. The whole experience was smooth and seamless for the client, ultimately elevating the client-adviser relationship.

Marcus is a valuable partner to work with and you can count on him and his team to enhance your services for your clients.”

“Marcus is very professional and is prompt in his reply despite that he has to serve many advisers’ enquiry. He is passionate in what he does and he ease the process for me by helping my client find the right panel doctor swiftly!

I can give trust to him and will definitely not hesitate to engage his service 😊”

“Pleasant experience with Marcus. He is prompt and very helpful! Because of his connections, he managed to help my clients book appointments with the specialists efficiently. I am grateful for his help and expertise!”

“Managed to skip past the long A/E queue and has a 1 bedded arranged within an hour after contacting Select Medicare!

Marcus is knowledgeable and helpful which makes him a must work with medical partner! Feel comfortable to have Marcus to handle my client!”

Marcus is the go-to person for any medical situation our clients deal with. I’ve had clients seeking treatment from Govt hospital and needing to do surgery at a private hospital right away which got settled by Marcus the instant I reached out to him. Also, another client who needed assistance with a breast day surgery he helped direct us to the correct doctor that fit the panel limitations based on the insurer as well. The list goes on…

Their response time to any situation has been almost instantaneous or immediate. And they provide detailed step-by-step instructions for both the agent and client. Many Clients also feedback that our medical partner has been extremely helpful and sincerely appreciated their quick response time and quality care.

“My client was sent to Changi General Hospital because of a motor accident, as he was waiting to get treated and checked, he was told that he had to do a minor surgery for his injuries. However, my client was told that as the beds and operating theaters are full, the hospital had no resources to treat him immediately.

As my client was in pain and wanted to seek treatment immediately, I enlisted the help of Marcus (Select Medicare) to arrange a private hospital and doctor to transfer him into. Immediately when i text Marcus, he started to ask about the situation (injury details, any test done, current doctors advice) and at the same time arrange a hospital for my client. Within an hour, my client was not only able to get a bed in Parkway East Hospital but also has his surgery arranged that night.

During the process of transferring to Parkway East, Marcus was very knowledgable and experienced in the procedure on what the client had to look out for and what to do to ensure that the client can smoothly transition from CGH to PEH.

Even advising my client accordingly to what plan he has and what procedure he needs to do before admission (Calling the pre-auth hotline and etc). Overall the service that Select Medicare provide really value added greatly to my services to my clients with the quick response, assurance and knowledge. This also helps a new adviser like me manage the situation for my clients better as well.”

“Marcus has helped me with 3 incidents in the past 6 months:

1. My client had been suffering from sinus issues for years and wanted to get it fixed because it was affecting his quality of life.
2. Another client experienced a seizure late last year and wanted to get himself checked to rule out any neurological issues.
3. And my own case, I fainted all of a sudden, hit my head on the ground really hard and had to go to the A&E to rule out a concussion or any cardiovascular issues.

Marcus has always been very prompt in replying to my requests for help, he always gets back to me within 30 mins and the directions he gives on what to do next are always very clear. With all 3 incidents, the doctors he picked to serve my clients and myself have been exceptional. Consultation appointments are always set quickly and he even makes sure that the hospitals we go to have enough room for us to be admitted. He even asks for the policies that we have and by doing so, he knows who and where he can direct us to, to ensure we enjoy panel benefits.

Marcus’ services go as far as calculating the cash outlay we can expect and where possible, tries his hardest to get us a fully cashless experience. He even goes down to my client’s workplaces to pass them documents they need or even to the wards when they are admitted, just to visit and see how they’re doing.

Overall, I am very grateful to have gotten to know Marcus, he’s been a godsend to me – in helping me service my clients as well as helping me with my own case. I look forward to working with him for the long term and referring him to other agents!”

Marcus assisted his help with me on one incident where a young toddler suffered 3rd degree burn from steamboat soup.

The child was warded at a government hospital C ward as there was no space. It was hot and stuffy; adding onto the pain from the wounds. I can only imagine how hard it was for the child, she is not even 5 years old yet.

Immediately I contacted Marcus and in less than 6 hours, Marcus got the child a single standard room ward at Mount Alvernia Hospital and she was transferred there.

To share what Marcus did,

• Marcus Reply was very very prompt
• Clarified with child parents on their preferred hospital and prioritise on working with Insurer panel to help clients keep premium well managed following years
• Marcus also secured 2 doctors known for their specialty to provide treatment to the child, ensuring her recovery
• He was also able to assist in answering Clients queries with regards to their plan; his knowledge is top tier! Throughout the whole episode Marcus was professional and working the fastest he can, connecting us to the best people and on top of that, able to help with answering clients queries which ensured I was able to continue to go for my day appointments with confidence thanks to Marcus help.

Not only that, my client was also so impressed with the service that they referred me to one other person immediately.

Highly recommend Marcus’s services.

“Select Medicare has enabled me and my clients to receive medical attention as fast as they could. As a patient myself, I experienced the full services and their doctors do not prescribe unnecessary treatment / procedure to me.”

“Fantastic service from Marcus! Response time was top notch and he is always so willing to help and even goes the extra mile to ensure you are well taken care in the entire process! Highly recommended in terms of his expertise in this medical field!”

“I am very glad that my company had engaged and work with Select Medicare. My client’s son was suffering from shortness of breath and had difficulty breathing. She rush him to Parkway East Hospital however was turned away as there were no available beds. She tried contacting all the private hospitals and was rejected as well. When this incident happened, I was also away overseas.

I immediately thought of Select Medicare and reached out to Marcus for assistance. He was really prompt and immediately responded. He even managed to secure a bed in Gleneagles within less than an hour. My client was very impressed and was so thankful for all the assistance and help rendered.

I have to say that Select Medicare helped and settled my client throughout the incident and settled the filing of the claims as well smoothly. Kudos to Marcus and his team on providing this brilliant service and I will definitely referred my clients whenever any assistance is required. I will recommend all financial consultant to use their services.”

“Hey Marcus, really appreciate the services that you’ve rendered me and my client. I hope that others who see this message be it on social media or any other forms will reach out to you ASAP to find out what services you can provide for them.

Very thankful especially when my client can be warded in a short span of 20 mins after letting you know the issues my client is facing. With what my client was facing, it may really be a life / death situation

Whole entire process was very smooth and my client is very happy with the whole stay as well!

Thanks so much for helping me with this brother 🙏🏻 will definitely be working with you for a long time!”

“Marcus was very prompt to reply and attend to the needs of my client. My client was reassured during the entire process. He handheld my client from start all the to the end.”

“Efficient and fast responses to my enquiries for my clients.”

“I was involved in a motorcycle accident and suffered injuries to my right knee and ankle. Having stayed in NUH for 10 days and operated twice, I was in a dilemma of seeking advice for second opinion at a private hospital instead, as my random fever was not resolved. I engaged Vincent from Select Medicare’s Services at noon and was advised to initiate the nurses/doctors’ paperwork at NUH, to have me transferred to another hospital, while he quickly engaged private hospitals for bed availability. Vincent’s constant assurance, speedy response to my queries and network with private hospitals led to the same day hospital transfer in the evening as he had already secured a hospital bed for me upon arrival, and hospital paperwork was all taken care of by him. I am really grateful and thankful to have been served by Vincent. What was initially projected as a 3-months hospitalisation stay at NUH, was resolved with a 2-weeks stay at Farrer Park Hospital with all the specialists and nurses care. I would recommend Select Medicare’s Services to anyone in need of professional medicare services.”

“If there are 2 words to describe Vincent, it will be impeccable and professional. The speed of service that his team can value add is 2nd to none with the use of his extensive network; there are also many times he went beyond his scope of work no matter how difficult it may be or be it any time of the day, just for us to bring convenience to our clients.

You will be missing out if you are not tapping on his expertise.”

“Select Medicare provides utmost service in assisting me to my friends and clients for their hospitalisation needs. There is almost no way a financial consultant will know how to navigate the intricacies of hospitalisation issues and admission process. Select Medicare helps me to resolve all the issues and admission paperwork hassle-free for my client!

It as simple as sending them the relevant client information and Select Medicare will take over the handling of the patients needs. End of the day, their service helps us agent look very professional in handling our clients hospitalisation needs.

Best of all, they provide 24/7 service for FREE! Helping us to service our clients at anytime and anywhere.”

“Thank you so much Marcus for your world-class service and efficiency in assisting me! We’re able to get my husband’s condition diagnosed in a couple of days and have him treated for it.

Because of you, I don’t have to go through the trouble of searching for a specialist on my own (God knows that I’m not good at figuring out which specialist is good for which part of the body) and even better, you managed to book us an appointment swiftly despite us reaching out to you over the holidays (so sorry if we disrupted your rest day).

Truly a professional in advising us what is required from us so that you can help us get the best medical care. Appreciate all you have done for us and we are assured that we can count on you in the future should such medical crisis appears again!”

“Was out with my friends when my friend called about an emergency that happened! The 1st person that came to my mind was Marcus!

He was super calm and handled the situation well and arranged everything very swiftly! My friend managed to see the specialist really quickly!

Thanks so much Marcus, Vincent and Select Medicare for being so efficient and reliable when called upon! It’s been a joy to be able to partner up with you guys and I will definitely recommend more people to you! Thanks for the work that you do!”

“Service appointments dan referensi dokter2 cukup cepat dan bagus. Dokter2 nya juga cukup profesional dan pengalaman Dokter nya ramah2 dan yg penting tidak commercial Sangat membantu saya waktu urgent terutama pada masa pandemi dan tidak bisa ke singapore. Vincent banyak membantu mengenalkan dokter2 yang bisa Teleconsult Overall. Service cukup memuaskan ! 👍🏻”

Translated Version:

“Service appointments and doctor’s referrals are quite fast and good. The doctors are also quite professional and experienced. The doctor is friendly and the important thing is not commercial. It really helped me when it was urgent, especially during the pandemic and I could not go to Singapore. Vincent helped a lot in introducing doctors who can do teleconsult. Overall service is quite satisfactory!👍🏻”

“Response is almost always immediate and client always get the solution they require. Vincent always goes the extra mile to ensure that everything is communicated properly between parties and myself being updated as well in order to facilitate claims.”

“Marcus has truly outstanding services rendered to my clients and goes the extra mile to ensure that my clients get prompt consultations and treatments with their interests placed at the forefront.

I would highly recommend Financial Consultants to work with Select Medicare as your trusted medical provider to give more effective and value-added services for your clients.”

“Earlier on 29 May, I have a referral to Vincent to arrange for a specialist consultation due to a knee injury. It was less than 1 hour that Vincent provided the details of specialist and appointment to me! If it wasn’t for him, I would be in pain and clueless to which specialist to visit in Singapore.

He is always on standby for your needs as long as you let him know what you need. From my first appointment to review of results and surgery, it was less than 7 days. I am grateful to know a guardian angel like Vincent!

His wide and reliable contacts gives patient like us 100% confidence!”

“Marcus has been super helpful and responsive. I contacted Marcus urgently during one of the nights when my client had an emergency and required assistance to be transferred from a restructured hospital to a private hospital. He managed to find a hospital with available vacancy in a short period of time and get my client transferred immediately. Amazing work! 😁👍🏼”

“Vincent is always quick to react, and in situations that are urgent he is always able to help us find a way.”

“I cannot speak highly enough of the exceptional service provided by Marcus and team. From the moment I reached out to him for assistance, he went above and beyond to help me and my client with their medical needs. His prompt responses and helpfulness throughout the entire process were invaluable.

Not only did Marcus provide me with the necessary information and resources, but he also took the time to understand my specific situation and provided my client with prompt and efficient service. I felt truly supported and cared for throughout the entire process.

I would highly recommend Marcus & team to everyone. He is a true professional and an asset to the healthcare & financial industry.”

“Speedy and readily available service from Marcus to help link up doctors and hospitals! Appreciate this service provided which enable me to help more people around me (not just clients)!”

“I have been working with Marcus since my university days, and he is one of the most dependable individual I know. As a financial advisor, dealing with medical cases happens almost on a daily basis. Given how extensive medical cases can be, there are many occasions when we cannot be 100% certain of how to deal with the case at hand. Fortunately, I have Marcus to turn to.

He is very responsive to my queries, and he is always able to help my clients get immediate medical attention, often hours faster than going through the usual channel of treatment. He has a wide network of reputable doctors, catering to every medical need my clients may have.

Working with him, I have the assurance that my clients will get the best medical attention at the fastest time possible. Thank you Marcus for being a wonderful business partner and friend.”

“Whenever my clients require medical assistance at private hospitals, I would contact Vincent as he has always been able to connect us quickly and efficiently with the right specialist and hospital to meet my clients’ specific needs.

I’m grateful for the exceptional service they provide. Not only do they help to arrange for medical appointments, but they also assist with the claim process and always looking out for our clients such as advising my client to consult a panel doctor instead of the pre-arranged non-panel doctor by the hospital for a longer pre and post hospitalization benefits.

The peace of mind that Vincent’s good service provides is invaluable. I highly recommend Vincent and his team to all FAs who are looking to provide the best possible service to their clients!”

“Marcus and Vincent has helped my clients ensure a peace of mind and smooth procedure during their hospital visits. They are also extremely responsive. Their services are crucial for any good financial services consultants wishing to give the best for their clients.”

“Marcus is the most efficient and on the ball person I have seen 👍🏻 There was never once he took more than 10mins to reply! As for his service it’s always top-notch, he tries his best all the times to assist me and my clients. Not forgetting his thoughtfulness to follow up with me and my clients even when the job is done.

Will definitely recommend any consultants out there to engage him, in fact I feel it is a must! Which consultants wouldn’t want to provide such good value-added service to their clients right.”

“Vincent has been prompt in his responses and always on the ball whenever I give him a call. I can be assured that he will always follow up till my clients see the doctor in the hospital.

He’s knowledgeable and knows the full SOP. With his assistance, I have never encountered any situations where my clients had to worry about admission/claims.

With this 24/7 medical concierge, I am able to outsource my claims duties with a peace of mind.”

“Vincent have been very helpful in supporting me with my clients’ needs! Especially urgent ones he is always able to find a bed space 🙏”

“Vincent has been prompt in his responses and always on the ball whenever I give him a call. I can be assured that he will always follow up till my clients see the doctor in the hospital.

He’s knowledgeable and knows the full SOP. With his assistance, I have never encountered any situations where my clients had to worry about admission/claims.

With this 24/7 medical concierge, I am able to outsource my claims duties with a peace of mind.”

“Marcus has been nothing short of amazing. His response towards requests have always been near to almost immediate. He never fails to make miracle happen. Even when back then my friend told me she called every hospital and every hospital are full, Marcus magically managed to get her daughter a bed within the day!

Marcus also helped several of my clients get their appointments with outpatient specialist with very short waiting time (I think the longest waiting time was 3 days? LOL)

Really appreciate what he has done for my clients, which allowed me to value add to my client via this service. Thank you Marcus!”

“Vincent was really quick to assist me with my requests and delivered highly professional standards. I had called him initially to arrange a consultation with a orthopedic specialist and he immediately attended to my request, and I was able to see the specialist on the same day, within 2 hours.

He followed up with me after the initial consultation to ask how it went, and continues to follow up with me for the rest of the process as well, highlighting his genuine concern and professionalism as he wants everything to go as smoothly as possible.

Overall, I am very pleased with the services provided and I think that anyone would benefit greatly from this.”

“Marcus helped my client and I ensure the hospitalisation process was smooth and easy. In addition, post hospitalization medical enquiries were also answered at lightning speed. As a financial planner communicating between the client and the insurer, Select Medicare fills the gap perfectly by communicating between us and the hospitals. Overall, their services has allowed me to value add to my clients and ensure their hospitalization process goes through smoothly.”

“The speed and efficiency of the response from Select Medicare has been prompt and helpful. With their help, my clients are able to seek medical treatment and consultations from panel doctors with an ease of mind. This has made my clients feel more prioritized in times of need. Kudos to the team!”

“Marcus has always been very prompt and fast in his response and support. His efficiency has been very helpful in enhancing the quality of service to my clients and making sure emergencies are attended to quickly. Extremely grateful to have been working with him and would highly recommend advisors to work with him.”

“Hey Marcus! Thank you and Vincent for the really pleasant experience at the hospital and clinic. Wouldn’t have been able to consult the specialist without both your help. You guys really helped made the entire process hassle free and smooth, from helping to source for a good ENT specialist to booking the consultation to the consultation itself.

Also, I am very impressed by how knowledgeable you are about the different type of healthcare policies, despite not being an insurance agent. I haven’t been able to meet my insurance agent to discuss about the latest changes to my policy, so I was unaware about the changes (5% Co-Payment). Was caught quite off guard when you mentioned it and was quite confused at first too. Really appreciate the time that you took to explained it to me – and in such details – as well as accompanying me to wait to see the specialist and settle the pre-admission.

What you and Vincent is doing really helps in bridging the information gap between consumers of healthcare insurance and the healthcare system. I am really impressed and very thankful that such a service exists. Will definitely recommend you to my friends who are in need of sourcing for a specialist, as well as if I ever need to see a specialist again (hopefully not… lol!).”

“I have been working with Vincent & team for many years and he has always been extremely reliable & counted upon to respond almost immediately to my enquiries, which is exceptionally important when it comes to hospital admission requirements.

No matter the time of the day, he is always readily available & enthusiastic to serve. There were countless occasions where he has already gotten the ward prepared & medical team with doctor on standby even before the patient has reached the hospital.

Having him as a medical concierge team to be tapped upon anytime has allowed me to operate with a peace of mind & confidence to offer my clients nothing but the best service & speed that they can receive.”

“Marcus was an incredibly efficient person. I met with a motocycle accident and was eventually conveyed to Farrer Park Hospital from SKH.

Marcus reached out to me almost immediately upon receiving my case. He found me a neuro doctor in less than 5mins and could even secure me an appointment that is less than an hour away.

He was there with me the whole time and handled all the paperwork for me. He was very kind to carry my bag when he saw how injured I was. Within an hour I was admitted and had specialists tending to me.

All in all, I am very thankful for the help rendered by Marcus, especially since my experience in SKH wasn’t a good one. Thank you once again, Marcus!”

“Thank you so much Vincent for all your help during my child’s hospitalisation needs. In times of panic, we couldn’t have been able to do half of what you have done for us. The hospital staff told us that you took care of everything and we have nothing to worry about. A lady came in as well asking us if we were brought in by Vincent and the charge is the normal rate instead of the suite. I apologise for any inconvenience caused and we are very grateful to have receive your help.”

“I am absolutely grateful to have Marcus to assist in my client’s recent hospitalisation episode!

Not only did Marcus help to get a bed for my client in the shortest possible time, he stayed back at the hospital to help out and was there to provide advice and assistance to us every step of the way!

With the ever changing guidelines between the insurers and medical providers, Marcus and Select- Medicare is indeed a game changing experience for all clients.

I would strongly recommend all financial advisers and Insurance Agent to utilise their services!”

“Marcus is efficient and very very resourceful . He helps the client from finding the hospital bed, getting right specialist to attend to the client and all the way concerning for them till discharge.

He provide very good after care service too. I highly recommend ;)”

“Marcus and his team has always been quick in their responses. He is dependable when it comes to solutions and getting the right specialist for our client’s care. Marcus also recommend doctors that are of good reputation and clients would have good feedback from their experiences with the doctor.

He is helpful, has a pleasant demeanor and would go the extra mile in providing services and solutions.

Thank you for being so reliable and the go to person when we need a doctor!”

“My client had a serious infection on her toe and was looking for a doctor immediately. I engaged Marcus for help and he managed to get a doctor to attend to her within minutes.

The best part was she was admitted to hospital the following day and was scheduled a surgery the day after. She is now recovering well from her surgery.

A big thank you to Marcus and team for the swift response. I highly recommend Marcus to any agents should they need to engage his services.”

“Marcus has been amazing! Very prompt in reply and offer great service to us and our clients! We can now help our clients set appointment conveniently and smoothly help them thru any surgical or hospitalization arrangement. Thank you Marcus!”

“I had very bad headache during CNY and headache only improve when lying down. After few days of lying down I visited A&E at Govt hospital, I was treated as normal headache after CT brain done. Therefore I decided to seek further investigation at Private hospital.

Immediately I contacted Marcus for help, he is very responsive and within half an hour he managed to get me a bed and specialist doctor at Mt Alvernia. When I reached Mt Alvernia I was sent to my pre-arranged bed immediately. After MRI and I was diagnosed as Spontaneous Intracranial Hypotension and got treated there.

With the good experience I’ve had I would definitely be recommending Marcus to my clients and colleagues. As a Financial Consultant, Marcus really helped me save a lot of hassle to search which specialist to recommend when clients need it.”

“So I personally got into a freak accident snapping both my forearm bones. I was at first admitted to Ng Teng Fong and was planning to stay there and do surgery there as the doctors and nurses told me there was a bed and could plan a surgery the next morning. However, the ended up staying in the hallway for another 20 hours and the surgery ended up being postponed.

I ended up calling Marcus to help me arrange a private hospital, doctor and confirmed surgery timing. Within the hour he got me everything settled and I was able to get warded and finally talked to my surgeon.

Honestly, am super blessed to have Marcus help arrange everything including calculating the finances side of thing. Would definitely recommend Select Medicare to everyone.”

“As a financial advisor, speed and efficiency is the priority of our service. By working with Vincent and Marcus, they are able to help my clients to seek medical treatment 24/7 in the fastest possible time and with the most qualified panel doctors.

What impressed me the most was when I rang Marcus at 630am in the morning, he managed to get a consult for my client at 10am. With Select Medicare’s expertise, it has left my clients with a good experience in the event they are faced with a medical situation.

With this good experience, it have also resulted in many repeat business and referrals!”

“All private hospitals were at full capacity, but they managed to get a ward for my client despite hospital insisting that it was very very unlikely to have a space for her. Really kudos to the team for the reassurance to me and my client in such situations.”

“Very efficient. Was amazed by how Marcus managed to set the appointment for my clients the very next day when I called him the night before at around 9pm.”

“Overall experience with Marcus is great! Marcus is responsive in his replies and able to assist and advise on my clients medical needs. It was a pleasant experience that he gets things done as soon as possible and advise accordingly.”

“Vincent is really efficient and always giving his tip top service. Whenever I call him for assistance, his response is really quick. Highly Recommend him to all of you!”

“Marcus has been very efficient in getting the arrangements of the right doctor and hospitalisation admission for both my clients. They were both very thankful for the arrangement made as they had a shorter waiting time for their surgeries to be done and they were able to rest better and earlier after the admission was done swiftly.”

“Marcus is professional and Excellent 👍 Extremely awesome 🤩”

“Vincent was really prompt to help and answered me and my client with a specialist appointment fixed within the hour I contacted him! I was impressed!”

“Marcus is an exceptional professional in the private medical concierge service industry. He is incredibly responsive and takes full responsibility for all aspects of my clients’ needs, from interactions with specialists and clients to pre-authorization and final claims.

In my recent experience, Marcus went above and beyond by successfully booking and arranging surgery for my client within the same week, despite the high demand and limited availability of hospital beds.

His efficiency and dedication are truly unmatched and I highly recommend Marcus for all private medical needs.”

“Have been asking Vincent of Select Medicare to help my clients with their medical emergencies for many years already. He is always prompt and give timely updates while ensuring my clients get the best medical care possible. He also help me with my own hospitalisation as well. Will highly recommend him to ensure we provide the best service for our clients.”

“Vincent is highly responsive and also contactable no matter the time, he helped secure an appointment within an hour of enquire for my client which made the whole process seamless and easy for client. Highly recommended!!”

“Marcus has been very prompt in guiding my clients and I. When it comes to hospitalisations, everything has to be quick and efficient. Marcus has helped me in getting my clients a bed in a matter of 30 minutes, and even finding suitable specialists for my clients, depending on their conditions.

That said, he puts in an effort to understand my client’s condition and is genuinely concerned. I really appreciate the services Marcus & Select Medicare provide!”

“Truly enjoyed working with Marcus & his team to navigate the healthcare system on behalf of my clients in their time of need. Their services were efficient and helped to relieve my clients’ stress during stressful medical situations.”

“I have been working with Vincent for a long period of time ever since 2018, he is responsive and has really good service! He makes the appointments with the panel doctors quickly and even my clients has good feedback for him.”

“Vincent was really quick and prompt with his responses. He managed to arranged for my client to do a quick transfer from NUH to visit the private doctor when he was faced with a medical emergency. My client has gotten better and I think that’s the most important factor for us to deliver.”

“Marcus has been a great help to my clients and I! With his help, my clients were able to receive treatment in the shortest time possible. Furthermore, he goes out of his way to ensure that things are properly sorted.

Whenever additional information is needed for any claim matters, he would also extend his helping hand to ensure a seamless experience for clients (and agents).

Appreciate it a lot! Thank you Marcus ◡̈ “

“Vincent was extremely patient and very helpful in his services. What he did exceptionally well was the fast thinking and efficiency of his service in managing a check up, and knew who to refer us to immediately after hearing the health conditions my client had. I cannot praise enough as he went down personally for the MRI scan which he had arranged and it shows his genuine concerns for all his patients no matter what. Although this was our first time working together, I am already convinced that the benefits and welfare of my clients are placed in good hands!”

“Engaged Marcus and Select Medicare services twice for my clients and was really impressed by his responsiveness, professionalism and suite of services. From the arrangement of the ambulance pickup to selection of panel doctors and beyond, everything went smoothly with their support.

“Marcus have been a great help to my hospitalisation needs. He helps to liaise with the doctor n hospital to do up my pre-admission and making all the things all at ease despite no Insurance Agent assisting me.

Thank you.”

“I have been engaging Vincent to help my clients for private specialist arrangement for quite awhile. He has always been very helpful and efficient. I will be highly recommending him and continue entrusting my clients to him.”

“Marcus has been a valuable part of helping us as Financial Consultants ensure that our clients get the service they deserve. His willingness to go above and beyond his duties to see clients through their medical episode from start to end is highly commendable, especially during during odd hours of the day when there is a medical emergency.

Really appreciate Marcus for his commitment to his profession!”

“Select MediCare’s Services has always been my go to people when it comes to medical needs for my clients. We have been working together for 5 years now and counting. In this day & age, the medical industry is constantly evolving & changing, sometimes as advisors it is quite tough to keep up with the changes from other companies. However with Select MediCare, I trust they are always up to date with the latest information and no matter which insurer my clients medical insurance is from, I know they will be able to give me the most up to date information and ensure my clients will not be subjected to unfavourable terms from the insurer.

They have also always ensure my clients understands the difference between a Panel & a Non-Panel doctor and the potential medical claim that they are subjected to! On top of that, there are many doctors in the field which we advisors might not have a network or connection to. With Select MediCare, I’ve not had a disappointed recommendation by them. They’ve always referred Top-Notch Panel doctors to my clients, no matter which insurer they’re insured with.

They’ve also went out of their way to ensure that I am always up to date with my client progress in the hospital and how are they doing. Should there be any emergency, I am always the first to know.

One instance was when they went out of their way to help me during emergencies such at 10pm, when my client was in need of Medical Attention and could not find any Specialist. Select MediCare arranged a Specialist Doctor to come down from his home to visit my client at the hospital, to ensure all is well and even scheduled an emergency surgery the following morning. All these was done within 2hrs, and my client and I were fairly impressed with the speed and care we received.

They have helped me to be a more effective advisor and a reliable advisor, knowing that in times of medical need & emergencies I am able to give my clients the best Medical Services that we can provide as a team. There’s no other Medical Services I’d work with other than Select MediCare’s Services.”

“Very immediate response. Doctor came almost instant. Thank u Vincent for being so efficient :)”

“Marcus was very quick to respond when my client needed medical attention and he found a physician to attend to him on a whim! The entire procedure was smooth and quick and my client was entirely pleased with the process!

“Nicholas and Vincent worked very fast and was prompt when I called for my client to be warded to A&E. They managed to get a Hospital, Ward and a Doctor/Specialist for my client in less than 20 mins. All the client had to do was show up at the said hospital.

Throughout the process, both Vincent and Nicholas are there to walk us through the process and were prompt to reply any of our queries.

I highly recommend for FAs to engage and use their services to better serve their clients.”

“Marcus is very efficient and assist my client to find medical attention especially on a Saturday.”

“Marcus is Efficient and very responsive in settling all the pre-admission procedures for my clients. All my clients sing praises about his services.

Would definitely recommend everyone to engage in his services.”

“Vincent is a great support in our service towards our clients! He ensures that we are able to deliver prompt medical assistance to our clients, including those whom we are servicing but do not have their shield plans in our care.

Thank you so much Vincent for your service standards, for being with us 24/7 and for your genuine heart to serve!”

“Save my time and provide better service to my clients.”

“Marcus and Vincent were really efficient in helping my client secure a hospital space during urgent seasons, and they would go all out to help find a solution for my clients, ensuring everything were settle especially in a time I was preoccupied with pending matters. All of these included the paperwork needed for pre-authorisation and matters. Thank you & highly recommended.”

“Marcus is an exceptional professional who has consistently proven to be efficient and prompt with his replies. Whenever I reach out to him, he promptly responds with the information or assistance I need. Furthermore, his advice has always been of great quality, providing my clients and I with assurance.

There was a time when my client faced an emergency, and Marcus was able to provide good recommendations making the medical process easy for my clients. By providing the necessary support and expertise to navigate through the challenging circumstances. His timely assistance was greatly appreciated.

In addition to his promptness and reliability, I highly recommend Marcus for his ethical conduct and extensive knowledge in his field. Partnering Marcus for medical services gives me a sense of assurance for my clients.

Overall, Marcus is an outstanding professional who excels in his field. His efficiency, sound advice, professionalism, and ability to assist during critical times make him an invaluable asset.

I have no hesitation in recommending his services to advisors out there seeking ethical and knowledgeable assistance for medical advices.”

“Select Medicare has been assisting and helping me with my client’s medical appointment needs for close to 3 years now. Whenever I am looking for a peace of mind for my clients, Select Medicare will be there to ensure my client secures a medical appointment with the right specialist in the shortest possible time.

Vincent and team are very swift in responding, sometimes even at odd hours in the day.

I am very thankful for Select Medicare’s presence in the industry to raise the standards of client servicing by advisors!”

“Vincent is very quick to respond and is always there almost 24/7. I feel extremely safe having him take care of my clients’ emergencies.”

“Marcus is extremely up to date on the happenings around claiming either hospitalization or accident. He will be able to help your client find a space for a surgery or assessment ASAP and he will handle everything on his end.

My client has feedbacked to me that he is impressed at the speed and professionalism on his end.

If you’re an FA, you should definitely use Select Medicare’s suite of services.”

“I reached out to Marcus after seeing him on Instagram to find out more about the services he provide and how he can help in my business. After meeting up with him, I found that he was very sincere, open and honest in his sharing session with me. Right after meeting him, in the following 2 weeks, he have already helped me booked 4 seperate consultations for my clients. He’s really very prompt in his responses and the appt is usually booked within the same day from me reaching out to him. Really grateful for this service that he provides and im sure that all FCs out there will benefit from meeting him!”

“I’ve been working with Marcus for more than a year now and I’m very pleased with his service. My clients are also happy with him. He’s always contactable no matter when so in times of emergencies, it’s really helpful. He takes away the waiting time for the specialist so treatment is received faster. Best of all, it’s all free. Will definitely recommend Marcus.”

“Select Medicare has always shown efficiency and professionalism in helping my clients book and arrange doctor consults for my clients. Highly recommend their service to all Financial Consultants as they are well versed in the hospital plans and is able to work with us to provide the service we strive to have for our clients.”

“Select Medicare was able to provide my client with direct contact to the clinic and doctors, making the process a lot more efficient than if I were to do it myself. My client was able to be warded and receive the consultation and treatment he needed within the next week.

Working with Select Medicare gives me the peace of mind that my client will be well taken care of and will receive the best treatment required. The speed of response was also very prompt and reassuring.

I highly recommend Select Medicare services if you are a Financial Consultant and want your clients to be well taken care of in the event of an emergency.”

“Marcus is super responsive, and that is important to me. Usually when clients look for us, it’s of urgency and in some cases life and death. Marcus gotten the appt in the same day! With zero lag time. I feel safe with him taking care of my client. Highly recommended!”

“Asked for Marcus’s help because my client needed an appointment with an Orthopedic Specialist. He replied me almost immediately and got us an appointment the next week. Any queries regarding projected cost, medical documents required, etc were handled very quickly by Marcus. Really appreciate his help 🙏🏻”

“Marcus is very prompt with replying to queries and very helpful when it comes to assisting my clients with their medical enquiries. He’s also empathetic and professional at the same time. There’s a human touch to his services and he tries his best to connect financial consultants to doctors. He is also resourceful and competent when sourcing out panel doctors so that the whole process is smooth and my client’s receipts get reimbursed at the fastest timing. He has helped me multiple times and reply at the latest hours. Thank you Marcus! :)”

“I have been working with Vincent for 1.5 years. He is highly responsive and replies to my messages even at odd hours. Just the last 1 month, he has helped me with 3 hospitalisation stays involving young children, one of which was my own child.

After contacting him, he straightaway reserved a room and arranged a PD for me. This greatly reduced my uncertainty of waiting at the hospital with no guarantee of a room. With Vincent’s help, my child could wait for the doctor comfortably in the ward instead.

As a Financial Consultant, we are unfamiliar with the Doctors in the insurer’s panel and unable to advise.

I am grateful to be able to tap on Vincent’s expertise to service my clients better.”

“Marcus has been a great help. My client desperately needs to admit his baby due to high fever and was asking me for advice on which hospital to go to. I immediately thought of Marcus as many of my colleagues was a beneficiary of his services.

As expected, he delivered above expectations and helped us secure a bed within an hour and by the next hour, my client’s baby was warded and he even provided instructions and images on where to register. My life couldn’t been a lot worse without his help.

Thank you for the great help and I have no trouble or issue recommending you to my friends or colleagues.”

“There was one client whom had a suspected stroke that needed urgent medical attention, messaged Marcus and he told me he was in reservist, nonetheless, the reply from him was instantaneous to help to arrange for the doctors and the wards, through out the whole episode which last close to 3 weeks, Marcus continue to check in with the doctor and me on the client’s situation and made sure that the hospitalisation was a smooth one despite his busy schedule.

He also manage to advise the client and me on the possible road blocks with the hospitalisation claims before and after the ward and surgery which helped the client make the right decisions. All of it was through his experience helping Financial Consultants and clients arrange for doctors and hospitalisations.

Overall, the experience with Marcus and Select Medicare has been the best as it allows the Financial Consultant to focus on taking care of the client other needs and leaving the more complicated hospitalisation or surgery matters to the pros.

At the same time, it gives the client a peace of mind that the entire episode will be a smooth one. Highly recommended for all FCs to engage Marcus and Select Medicare’s services.”

“Thanks for the help Marcus! From answering my phone calls so quickly to even going down to the hospital with my client! You also managed to find a specialist for my client to consult! You really helped me save alot of my time too! I’m sure my client had a great experience with you. And all my clients are lucky to have you as their medical partner.”

“Marcus is been very very helpful in arranging specialist appointments for my clients. He knows which specialist to recommend whenever I told him client’s condition. appointment dates are able to secure within 2 working days, for emergencies he is able to arrange specialist on the same day or less than few hours. with his speedy services, it had benefited me by able to show patients how fast and professional I am able to service them.”

“Luckily I have you, Marcus! I was away on the high sea and reception wasn’t very good while my client was in pain. Thought Marcus was in reservist but his response always the next second. I’m wondering how he has this super power because he has so many things on his plate:)

Thank you Marcus for the strong support during the admission of my client in Farrer Park Hospital.

From getting a ward to admission, eFile follow up all the way to refund process, he is doing his 100% best.”

“I would like to take this opportunity to recommend Marcus from Select Medicare’s Services for their dedication to provide such a speedy and efficient link up between the doctors and the patients.

I have personally approached Marcus numerous times now, and he always reply within 5-15 mins. Marcus is also very knowledgable on the patient’s medical condition and know which is the best doctor to go with, considering that the healthcare system can be overloaded at times.

It allowed me to assist my clients in the shortest and most effective manner. I would definitely recommend any advisors out there to reach out to Marcus as i believe he can enhance your client servicing processes.”

“Working with Marcus was an absolute joy. I have not regretted my decision in partnering up with him. Marcus is very knowledgeable in aspects related to how hospitals are run and how the specialists do their job.

He also knows the shield plans offered by companies inside out and how to handle the medical cases for my clients with no cash out on their part.

My clients have also gave me feedback that Marcus is extremely meticulous and even puts in the effort to follow-up with them after he settled their admission into the hospital.

No doubt, I’m very satisfied with his service and I’m looking forward to the many more years of our partnership.”

“My client’s son had an accident and injured his tailbone. Due to the long waiting time in a government hospital, she was contemplating to change to private hospital but was worried of the fees & did not know how to do it.

She seek for my assistance and advice and I got to loop Marcus together and we provided the best solution for her. I would like to thank Marcus for his prompt assistance and even going down to the hospital to ensure that the process is seamless for my client.

With the help of Marcus, my client did not have to fork out exorbitant bill and they managed to have their operation in just 1 day. I will definitely be using Marcus services in the future.”

“Thank you for the awesome experience! Marcus is very responsive. He did react timely and this comforted my client a lot at the critical point of time. The patient is a 3 month old baby and the parents were so worried as they did not have any experience regarding hospitalisation.

Marcus has facilitated them well and they were able to pay more attention in taking care of their kid instead of struggling with the administrative work during admission and discharge.

I would definitely recommend their service to others and look forward to work with them closer in future!:)”

“Recently, my client has contacted me that his son was having a high fever for 5 days but couldn’t get admitted into any hospital due to shortage of wards. So I have engaged Marcus Sim from Select Medicare to assist my client.

I’m very impressed with his professionalism, and the way he handled this situation, he managed to arrange a bed for my client within 2 hours 👏🏻 and my client was very pleased with the arrangement and fast service provided by Select Medicare 👍🏻

Would definitely recommend them to my other clients”

“Marcus was very patient and efficient with his response to help my client actually set the soonest appointment with the doctor and helped him understand the claim process as well without my instructions.

The speedy response and service really helped my client have a very smooth medical experience and procedure with claims and the medical service!

Overall, Marcus have been helping me with many situations even when I couldn’t help my clients get help at private hospitals, he would go the extra mile to check for me for available beds and more!”

“Marcus is very prompt and knowledgeable in his field of work. He has provided much help to me and my clients with regards to their medical cases.

I highly recommend his services to anyone who may need it. (: “

“Marcus is very prompt and knowledgeable in his field of work. He has provided much help to me and my clients with regards to their medical cases.

I highly recommend his services to anyone who may need it. (: “

“Marcus has been extremely responsive, dependable and responsible in helping my clients who are in need of medical help. Be it helping them get wards in the shortest possible time, engaging a panel doctor so that clients are not short changed when it comes to claims, or answering any kinds of medical enquires, Marcus has always over-delivered in his duties and I’m extremely thankful.

I highly recommend all financial consultants who wish to deliver better service standards to their clients to partner with Select Medicare (:”

“Select Medicare给予我和客户很大的帮助。曾经有一个客户晚上急性肠胃炎，因为客户没有去医院就医的经验，打电话问我应该怎么办，我第一时间打给了Vincent, 请他帮忙，他在不到十分钟的时间，就帮忙客户联系好了专科医生，并打电话告诉客户哪家医院和医生，同时也帮客户做好了就医登记。客户只要照顾好自己，不用烦恼医生的和医院的事，客户对我我给的帮助很感激，对我的专业服务也给予称赞，其实是要感恩Vincent在我们财务规划师背后的帮忙👍🏻”

“I am very thankful to Marcus as he helped me a lot when my client was in need of hospital stay. His replies are fast, efficient and straight to the point. Will engage select Medicare for my clients who need any hospital stay. :)”

“Appreciate the timely help of Marcus from Select Medicare, arranged for an urgent medical attention to my client whose right wrist was accident cut by a wine glass on 24 Jan 2023.

As it was after office hours, and on the 3rd day of CNY, the A&E of the public hospital that my client went to was unable to avail a surgeon’s service to .

Fear that the tendon could be cut, client’s mum asked me which private hand surgeon they can seek help. Thankfully I remember Marcus and Select Medicare, I got in touch with Marcus, he responded very quickly, in about just 1.5 hours, he managed to arrange a hand surgeon at Mt Elizabeth Hospital to attend to my client.

Surgery was scheduled 5am on the following day 25 Jan 2023. About 6:20am, the surgery was completed. My client and her mum were very grateful of the prompt medical arrangement, and the service they received from the staff and the doctor.

Thank you Marcus, your service gives us value added service edge to our clients in need. I have recommended your service to my colleagues as a resource to help our clients in times of needs.”

“Marcus is very responsive throughout the day and weekends which I really appreciated. A very reliable contact for my clients who needed assistance when it comes to medical attention and one who I will recommend to fellow FCs as well!”

“Marcus is very prompt in and reliable in replying to my request. Whenever I have client having difficulties getting specialist doctor or a bed in a private hospital, Marcus will be the person I go to. Even on a public holiday or in the middle of the night, Marcus always delivers. Thanks Marcus for the great support. Your service enables me to give greater confidence to my client.”

“Marcus is very efficient. He helped a few of my clients to set up appointments promptly. My clients were very happy with his services as well.”

“I have worked with Marcus for several years and he is always the TOP of mind when it comes to Medical Services for my clients.

Just the other day, one of my clients had wrist tendinitis because of a Gym Injury and consulted Marcus for help. Within the next 30 mins, we were able to secure an appointment with a specialist. My client was so impressed by his delivery and follow up and was really appreciative that I am in a partnership with him. I am also very thankful for Marcus who is not only a partner, but a precious highly valued friend whom I can turn to for any enquiries.

For any FCs who have the full heart for clients and would like to develop an even stronger level of trust and connection with them, I will recommend Marcus and Select Medicare to anyone who is looking for a highly dependable medical service provider.”

“Marcus has been very efficient in his service. I texted him during the public holidays or early hours at night/morning, he would reply very quickly. It makes me wonder how he has his rest time. He is very reliable and I know my clients are in good hands whenever a surgery/admission is scheduled.

Thankful for his service and I am more confident to handle my clients’ medical cases with his help.”

“Thankful for the team at Select Medicare for always providing prompt responses & giving my clients the advice and assurance needed for their medical situation.”

“Marcus from Select Medicare has always been very responsive to my clients need. Even at wee hour timings, he’s there to reach out the help my clients need. He’s really dedicated in his line of work and would definitely recommend him to other consultants.”

“I really love Marcus’s service! Like he can answer my enquiry anytime! Everytime when my client needs to have consultation or admission, he will be like my first contact! Because he can help me with everything, from enquiry, to search doctor, book for appointment, to follow up claim!

With him, I do not have to worry for my client’s admission and I am able to serve my client better!”

“Marcus and the team has been instrumental in many of my client’s positive experience in their greatest time of need and uncertainty; their hospital stays and surgeries. Their response in emergency situations, and their end to end service provides not only assistance but assurance to everyone they serve.

I have been a personal beneficiary of their excellent service when I got into an accident myself and within 10mins Marcus responded on which hospital to go and look for which doctor.

Overall my experience with Select Medicare has been nothing short of amazing and I am super grateful for such a platform to exist, but what really sets them apart is their total involvement in every case and their genuine passion for the healthcare and insurance industry.

Thank you, Marcus and team for the work that you do!”

“I’m very impressed at the speed of response here at Select Medicare Services. Whenever I have a client that needs to arrange for a specialist appointment, my first thought would be to text Vincent as he will get it done in less than a day.

I’m amazed because Vincent seems to be awake 24/7!! He will reply my messages even if they are late into the night, which gives me the confidence that if I have clients who urgently need attention, he’d be able to help immediately.

This service really strengthens our client’ trust in us and increases our reliableness in times of need; super impressed so far. Thank you very much.”

Clients experienced backache for months. Visited GP and Hospital but were unable to receive the suitable treatment which resulted in worsen condition. Client’s movement became restricted and we were glad that the suitable treatment and doctor is appointed for my client’s surgery.

Appreciate on the effort and timely response from Marcus. Thanks for the amazing service.

“I have been working with Vincent for 3 years. Always appreciate Vincent’s speedy response to address any questions related to Integrated Shield Plan and claim-related inquiry.

I also can feel very assured that my clients will be in good hands and they will experience world-class professional medical concierge services.”

“I engage Select Medicare very frequently as I have multiple clients needing medical care at various points. From helping me clarify doubts to helping my clients find a bed for admission, Select Medicare truly helps me outsource this very important part as there are usually multiple activities going on in the day to which I’d have to attend to.

This helps lessen my burden without compromising the quality of service to my clients. Their instant replies also was very assuring, not to mention the follow ups and updates on my client gave me a peace of mind. Really very grateful to have such a service form you. Thank you for helping thus far and I look forward to a long and successful working relationship.”

“Fantastic service from Vincent and team! Always prompt and friendly in assisting any queries I have. Select Medicare is a great help to both clients and consultants alike :)”

“I got to know Marcus through an agency sharing invitation by my colleague who has also benefited from Marcus’s service. Marcus is highly responsive and he helped my client secure an appointment within a day. Marcus also makes sure that the process is seamless and professional and that adds assurance to my client. I am glad that I have Marcus’s contact saved in my phone and I know that I can count on him! Thank you!”

“Marcus had done an impeccable job here in providing a service that would allow financial consultants to provide a better experience for their client in times of need!

I am always happy to be able to check & confirm how a hospitalisation case could possibly turn out with Marcus. And that allows me to give my client clarity & certainty on what they can expect when the unfortunate & unexpected happens.

I would gladly recommend Marcus’ service to my clients & would highly encourage all financial consultant to go about understanding what Marcus & Select Medicare could do for their financial planning practice. Thanks Marcus!”

“Marcus has been my one stop solution when it comes to any of my client medical needs. I recently have a client that was involved in an accident which caused severe lower back pain for him. He was in a lot of pain and was unable to walk. He self admitted into TTSH and was treated for a few days without any signs of improvements. Client gave me a call to update me on his situation and told me he went to TTSH as private hospital beds were almost at full capacity and he wasn’t sure the procedure to be treated at one.

Knowing he has coverage for private hospital, I reached out to Marcus to see how he was able to help in this situation. Marcus quickly arranged and found a ward in FPH and liaise with a spine specialist to take on this patient. Within an hour, an ambulance was arranged to transfer my client over to FPH. Not only was the ward available at such short notice, my client was also admitted into a 1 patient suite to his delight.

After a few test and consideration, my client decided to go for a back operation to fix the root problem of his lower back spine issue. After a week, my client was successful discharged and is currently going back multiple sessions a week for his physiotherapy recovery.

Marcus is always quick in his reply and even assisted on pre-authorization before my client surgery to ensure all medical related bills were taken care of by his hospital insurance which allowed my client to rest and recuperate well throughout this whole process.

If you’re still considering if Marcus is reliable or not, look no further as partnering with Select Medicare was literally the best decision that I’ve done. Thanks Marcus for this working partnership. My clients are in good hands – working with you!”

“I have been working with Vincent over the past 3 years for his medical concierge services. He has always been very helpful and competent whenever I engage him. He also has a good selection of panel doctors across the different insurers.

Things can happen to clients anytime, and Vincent can really give you a peace of mind whenever you and your clients need him, be it on weekends or even when you are overseas. You are also well updated from him regarding your client condition.

In short, working with Vincent is efficient and fuss free. I strongly recommend him to any consultants who will want to engage his services.

Just as much as your clients need you, Vincent is also here to help us.”

“One of my client had seizure in the middle of night and was sent to hospital’s emergency department via ambulance.

It was a long 6 hours wait at the hospital and no available bed in the ward.

After received client’s wife phone call, i immediately sought help from Marcus to source for Private Panel Neurologist that can see my client for further checks.

Within an hour he was able to secure an appointment for my client to see the Panel Neurologist and admission to hospital for tests to be carried out. Marcus also personally visited my client at the hospital as he was attending to other cases there.

Being a financial consultant with client’s best interest at heart, i am glad that i have Marcus being my partner to provide tip top services to my clients especially when clients are in need of specialist advise.”

“I would like to strongly commend Marcus on his efficiency in being able to arrange a bed for my client on such short notice. Within less than an hour of calling him, he was able to get my client in with very clear instructions.

My client himself was extremely impressed too and felt safe when being admitted into the hospital knowing that it was also a panel doctor.

Would strongly recommend Marcus to any financial advisor out there who is looking to go the extra mile for their clients! 👍🏻👍🏻👍🏻”

“Select Medicare is definitely the number one choice to go to for medical services. Even on a Sunday, Vincent has been of great help and assistance to my client when my client was strand at the government hospital A&E without any ward or much medical when situation is very precarious.

Vincent has made superb arrangements in the shortest time for my client to be hospitalised even though most of the hospitals are full.

Select Medicare definitely makes a huge impact in this FA industry as such service are very very scarce. I strongly recommend to ALL FAs out there to engage them!

Cheers and thank you so much Vincent & Select Medicare!”

“Marcus was very helpful with my customers and has always been very responsive. My client’s baby had been stuck in KKH due to bed crunch, but was quickly referred to Thomson Medical with Marcus & Select Medicare’s help.

Marcus is also very knowledgeable about the prerequisites needed for my clients to seamlessly transition to a better healthcare provider. At times of need, I’ll definitely be coming back to him for medical advice for my clients.

Thank you for your help thus far, Marcus & Select Medicare 🙏🏼”

“It was an absolute pleasure working with Vincent. He is very meticulous, always on the ball and always on top of things – his replies are always very fast and this really helped especially when we are working with clients who needed to seek urgent medical attention.

I had to contact him late at night several times due to unforeseen circumstances and accidents and I was grateful that he was always there to answer me and my client’s enquiries, and also link us up with his valuable healthcare partners.

He has always provided me a lot of assurance with regards to the quality and service of the medical partners. You can definitely count on Vincent in any medical emergency to get you the best advice and solution.”

“I recently used Select Medicare’s service for my client son’s surgery on midnight, and client was impressed that we could arranged their child to see doctor within 45mins.

This case was done when Marcus was on his holiday in Taiwan. Marcus always listened carefully to client‘s concerns, reviewed client’s insurance coverage and helped to arrange surgery as well as single ward at Mount E. My client was satisfied by our quick response and great services.

Select Medicare’s attention to detail and commitment to excellence made all the difference and this brings value to my clients.”

“My client had a fracture on his foot and was not sure if he could secure a space in the hospital. Thankfully Vincent was quick to respond, gave good advice and managed to secure a bed and specialist within the same day and took the pressure and hassle off my client. Overall experience was fantastic and the service led to a good impression for client and my advisory service as well. Thank you again!”

“I personally experienced the arrangements made by Marcus to allow me to receive the treatment I needed. I was experiencing pain from kidney stones and wanted to quickly get the treatment I needed instead of suffering more. He helped me prepare the hospital bed and the relevant scans and doctors needed for my case so I could receive the necessary processes in the shortest time possible.”

“Marcus is always prompt and efficient at providing assistance whenever my clients need medical care and attention. My clients are able to focus on recovery without having to worry about bills without any unnecessary delays.”

“Select Medicare services has been a top notch partner in my financial consulting career so far. Whenever my clients require medical treatment in the fastest time possible, Marcus from Select Medicare Services will respond quickly, providing the right solutions for them.

The services provided has been prompt, professional and seamless in terms of finding the right doctor, hospital and treatment.

I will strongly recommend Marcus from Select Medicare Services to all the FCs out there!”

“Marcus helped in many different occasions and scenarios that I never thought would be possible to handle. Marcus is not only responsive, but he is fast in arrangements making sure that my clients are well taken care of!”

“My client urgently needed to admit her son to the hospital due to persistent high fever and it happened when I was away for a holiday. I immediately message Marcus to seek his help to assist my client.

Marcus was super responsive and efficient in handling the case. Very professional!

As an Advisor, this is indeed a very service/partner to have! Strongly recommended!”

“Marcus had been very helpful and patient toward client’s request. Even though client only speaks in Chinese, he is patient enough to explain the details to the client. 👍🏼”

“Marcus assisted me with one of my first private hospital procedure. As a new agent, it is a stressful moment when your client call you up asking for advice on where she can go and seeking assurance that the treatments will be claimable.

Marcus was very prompt with his replies and guided me and my client through the process; he even secured a bed at another hospital as my client was only offered outpatient treatment elsewhere.

Thankfully, my client was able to get warded with a peace of mind. Really very thankful to have connected with Marcus!”

“Approximately a year ago, I came to know about Marcus when he did a presentation with my agency through Zoom during Covid period. He introduced to us about Select Medicare and how they assist Financial Consultants through client’s medical journey. The presentation ended and I parked Marcus’s number in my contacts.

I did not realise how having the assistance of Select Medicare can make a positive difference until one of my client was panicking due to her son’s persistent fever. She called countless of hospitals and was hoping that she will be given the advice on how she can go about curing her son’s fever yet her calls for help was not answered.

My client called me, and I could sense the desperation as a mother who felt helpless when her son was ill. This is when I recalled that I have Marcus’s contact number. With no expectations in mind because of our unfamiliarity, I was just a small box on the screen in a Zoom meeting during Marcus’s presentation, I immediately message him regarding my client’s son situation.

Marcus told me to set up a WhatsApp group so that he can advice my client regarding the bed vacancy in hospitals and which doctor should she look for when she reach the hospital. Despite the numerous enquiries and concerns that my client have, Marcus handled them with great patience. Marcus is always quick with his response, his knowledge and network plays an important role in providing a quality service for clients.

After partnering with Select Medicare to resolve my client’s situation, I would describe it as a ‘game changer’, and I am extremely amazed by how remarkable of a service experience Select Medicare can bring to both my client and I. Would definitely recommend Select Medicare to any of the Financial Consultants out there.”

“Marcus has always been very prompt in assisting all my clients with assigning of panel specialist, and even went to the extra mile to assist in admission . Thumbs up !!!”

“Marcus is very attentive to all my clients situation. He always gives very fast response to my client’s needs and enquiries.

I can better service my client with his help and assistance. He also make my client’s claim process more smooth. Especially to help my foreigner clients to go through treatment without worrying about the bills.”

“Being more than a financial consultant, I strive to provide exceptional service to my clients, going above and beyond to meet their needs. When it comes to medical needs or emergencies, I always turn to Select MediCare’s Services.

Working with Marcus and his team, I have been impressed by their quick response time, attention to detail, and resourcefulness. They are experts in their field and always go the extra mile to ensure that my clients receive the best possible care.

I have complete peace of mind engaging their services and would highly recommend them to anyone in need of their services.”

“Trying my luck at 6am to call for a bed in any hospital for a client with knee fracture, Marcus’s response time was almost immediately – after only a few rings. Wasn’t expecting any beds to be honest due to the bed crunch in all hospitals in.

But even my client, who has called 4 other private hospitals himself while in a holding room waiting for a bed, was surprised to find out after a few hours that Marcus managed to actually coordinate a bed plus a panel doctor who was incredibly experienced in handling his knee surgery on the same day.

Kudos to Marcus and his team for making my client feel at ease, and who was all praises for me after the surgery for liaising and coordinating everything, especially the smooth transfer from one hospital to another.”

Marcus is very responsive and responds really quickly when there is urgent medical attention needed. Really a great service to have for my clients on private hospitalization plan!

Would definitely recommend working with him!

“Marcus was very efficient in ensuring my client’s surgical procedure was smooth and fuss-free. I am very thankful that Marcus managed to arranged a consultation with the doctor just a few hours after contacting him, and the surgical procedure was arranged for the next day.

Thank you for the fantastic service Marcus! Will definitely recommend you to my colleagues and peers!”

“Marcus is always my go to trusted friend whenever my client have urgent needs to visit a private hospital or specialists. What I like most about him is his reaction time. Very fast and efficient which make my job very easy when I communicate to my client, hence earning their trust. With him as a trusted partner to support my business, I certainly feel more assured and confident to serve my client well.

Awesome job bro 👍”

“Earlier in Sep 2021, I encountered unexplained heart palpitations for over a month. I visited regular clinics but could not detect anything abnormal. I was referred to CGH’s cardiology clinic but the appointment was scheduled 4 – 6 months later. Knowing Marcus through my social circle, I contacted him and immediately he secured a private specialist appointment 2 days later. I was able to receive the specialist checkup I needed urgently at that point. Thank you Select Medicare! ”

“I’m thankful to have Marcus’ help in assisting me to provide this value added service to my clients when they need it the most! There are several times when my clients needed to see a specialist and Marcus kindly accelerated the whole process with his efficient and friendly support to arrange for consultations and scans as required.

Appreciate his follow ups as well to check in with my clients!

Being able to engage Marcus to reach out to panel specialists across different insurers has truly allowed me to provide a more well rounded service as a financial consultant for my clients and I highly recommend all consultants to speak to Marcus and find out more!”

“Client’s child has been feeling unwell for the past 4 days and require emergency medical attention as the situation worsened.

Vincent managed to secure a medical appointment with private PD within 10 mins and helped my client to upgrade the ward type.

Thank you Vincent for your dedication.”

“Hi, I’m a Senior Financial Consultant and I would strongly recommend Select Medicare. Recently, I was in Europe when my client suddenly called to inform me that they are at the clinic and will like to go to a hospital for an eye surgery.

Contacted Marcus to assist and he was swift & responsive. Managed to secure an appointment with an eye specialist the very next day for consultation and arranged for a surgery.

Everything was handled for. Glad to have him around.”

“Had the opportunity to work with Marcus to help with various of my clients’ as well as my own medical concerns (i.e. food poisoning, sports injury, etc.).

Marcus is super responsive and within an hour the medical appointments were arranged, which allowed my clients to have hassle-free process and minimal waiting time.

Marcus provides comprehensive details from information of the doctor, down to details of the clinics and extra information which helps to facilitate the whole process in the medical journey.

Marcus is also very knowledgeable and gave advice to clients to allow them to have smooth and fuss-free medical appointments. Really blessed to have crossed path with Marcus and be able to provide value-added service to my clients!”

“Very prompt response from Marcus, fuss free and quick assistance on the matter, giving both clients and agents the assurance on his service.”

“Marcus’s exceptional dedication and promptness in his responses have truly impressed me. Whenever I reach out to him with a query or request, he always provides a swift and efficient solution. One particular instance stands out, where Marcus ensure that my clients received the urgent care they needed. Within minutes of contacting him, Marcus swiftly confirmed the availability of a bed and managed to schedule an appointment with a specialist.

To my amazement, my clients were consulted the specialist and admitted within just 30 minutes! His efficiency and exceptional service left both me and my clients extremely satisfied and grateful.”

Vincent is very responsible and responsive. His replies are speedy and he is also very efficient in getting medical help for my policyholders. There was once I needed help for someone who injure his arm badly overseas.

I called Vincent and the minute the person touch down in Singapore, the hospital bed was already ready for him and the doctor was already waiting to see him. Efficiency at best!! He is also very very dedicated. He responds even when he is on holidays and weekends.

Having him as a working partner gives me a peace of mind!”

“Marcus was very prompt in assisting me with my queries and actively helped me as my client’s baby was very sick and needed urgent admission. He has helped me through the process of my client’s admission to the hospital and guided me on the information that I needed to know.”

“I have been utilising Vincent’s services since 2018. The first I did was for a non-client and all we needed were his details and what policy he has, so I was glad to be able to help everyone (clients and non-clients) who needs it. The admission took less than a day! This gave me a lot of confidence while engaging his services! He also visited this non-client during his hospitalisation stay. Going the extra mile indeed. Thank you!”

“I have been using Marcus services in engaging a specialist for my client. Marcus is efficient and is always able to help my client in terms of medical needs.”

“I was introduced to Marcus through a colleague of mine to better assist my clients with their medical services such as scheduling a medical appointment for them and even during emergency situations. Marcus have been helpful especially to get an earliest time slot for clients to meet the specialists.

He works round the clock to ensure he is contactable any time of the day. Replies are always fast. Great working with you, Marcus!

Hereby wishing The Select Medicare a prosperous year ahead! Cheers!”

“Thank you Marcus for the prompt response to my assistance! Had a client who was in a complex situation of seeking medical help overseas and returning to Singapore to seek treatment as soon as he landed.

I knew I needed to get a specialist time slot as soon as possible and Marcus was the one who assisted me for my client’s case. This made the medical claiming process seamless & my client was thankful to us for being able to put his financial woes aside and focus on recovery.

Thank you Marcus once again for being responsive & constantly check in to ensure that everything was going well during the medical process. Would definitely recommend Marcus’ service to other advisers.”

“Select Medicare was very helpful in the service that I could provide my client. They were responsive 24/7 and help my client settle from the start to the end. Ambulance services, pre admission, post admission.”

“Marcus is really one of the most passionate, service oriented and dedicated guy I’ve seen. Really a true gem.

Keep doing what you doing bro, you gonna 🚀🚀🚀

A must have bullet in the advisory business.”

“Thanks Marcus for answering my enquiries during my client’s admission episode. Being able to contact panel doctors and liaise with the hospitals definitely assisted in streamlining my client’s admission process.

This was especially shown in two instances -1) When my client informed me that he had to wait 3-4 hours in the A&E to see the doctor, Marcus immediately contacted one of the panel doctors to see my client directly, shortening the waiting time; 2) When my client went over the cashless limit, Marcus managed to do his magic and got my client cashless upon discharge.

The services provided by Marcus definitely made our job alot smoother and clients alot happier.”

“MARCUS AND VINCENT ARE AMAZING PEOPLE. They are super on the ball, very very efficient and they truly puts their heart in what they do. I know that if I ever need any help, they will definitely be there and I am so glad I can place my trust in them to help with the process when my clients need it. I am so thankful we crossed path. Cheers to impacting many more lives together ❤️”

“Had known and was recommended to Marcus via another Financial Consultant within the same Agency and he is definitely a gem! After speaking to him during our first meet up, was impressed by his genuine tone, knowledge in the medical sector and I can feel his willingness to help! Engaged him for his services with one of my clients and his replies were prompt, enquiries were answered and arrangement were made in a breeze! Even my client was impressed and in totality added an additional layer to the professionalism to our service. On a personal level, I strongly felt he was genuine and helpful in his services and have readily recommended and introduce him to various agencies to share on his expertise. Cheers Marcus!”

“Marcus is a one of a kind panel doctor specialist. His reply speed is out of this world no matter what time/ where he is. He will always get you a panel doctor even during peak periods within minutes. Best part, it is the fastest way to get a panel doctor + stay, even faster than if you were to do it yourself.

If you are not partnered with Marcus yet, you are doing yourself a huge disfavor and wasting a lot of you and your client’s time.

Thank you Marcus for being a blessing to all the FAs in the world.”

“Marcus has been a great help in processing my client’s medical claim request. He simplify the processes and guide my clients from the start to the end of the claim process. This provide a peace of mind for my client and a great boost to my after sales service for my work.

Definitely a claim professional that I will recommend.”

“Client had to be admitted to parkway hospital, contacted Marcus and he extremely prompt in reverting back to us. He managed to get us a doctor from parkway panel doctor within 10 to 15 minutes and I was honestly very impressed.

Honestly, Marcus has made the overall experience very smooth and pleasant and I am really thankful to be able to engage him to always prompt support and liasion with the doctors.”

“My client had an emergency when he felt severe headache and heart palpitations. As I understand that the Private and Government Hospitals will have bed crunch, I immediately reached out to Marcus to see how he can assist my client.

Marcus immediately checked out the important details of my client’s policy, situation and status. Within 10 to 15 mins, Marcus was able to find a bed for my client with the necessary insurer panel specialist.

Me and my client were impressed at the speed and efficiency at how Marcus can liaise everything. We all have a peace of mind and my client is particularly impressed that I am able to work with Marcus to provide top notch service.

Thank you Marcus once again!”

“Marcus and Select Medicare are the top choice for medical concierge services due to Marcus’s efficiency and quick response. All of my clients who have used their services are satisfied with the medical care they receive.

Marcus is always available to help, even at late hours, to ensure that my clients receive the best treatment possible. Marcus is dedicated and knowledgeable, providing personalized care and attention to detail that sets him apart from other medical service providers.

I highly recommend Marcus and Select Medicare to anyone seeking reliable, efficient, and trustworthy medical concierge services.”

“I have used Select Medicare’s services numerous times and I’ve been nothing but extremely satisfied with the services. I have used it for my personal case of accident as well as my clients.

Response time is usually extremely fast too especially in times of emergency.

My clients are also often extremely surprised at the A* service.”

“Marcus’s services is indeed solid. Thanks to his expertise in recommending me and my clients in getting the best medical care and treatment.

Furthermore, he push it through to get an earlier appointment date instead of the usual waiting time like 2 weeks??? That’s a long wait if my client goes through that route especially when it is year end.

He also help me and my client for the claim process so it is hassle free for both of us. Then I can focus more on my main job – Financial Advisory !:)

Thanks for helping Marcus, already put good words for you in my team chat!”

“Vincent is the most responsive medical concierge I have ever worked with. I think when it comes to medical issues, speed is extremely important for my clients and I.

I also appreciate very prompt and transparent advice provided by Vincent, which allows my clients and I to make the best possible decision.”

“Marcus is very responsive and reliable to meeting my requests. His services has greatly enhanced the value I could deliver to my clients.”

Marcus is a personal friend, partner and go-to medical advisor for my clients and myself. Having known him for over 5 years since I started this business, I’ve witnessed his growth over the years – testament to what he is doing right. Despite the growing clientele base, Select Medicare still readily responds to my medical queries and emergency request – even if he may not be professionally remunerated.

To share some case studies. There were many occasions where there were not enough hospital beds in Govt and even Private hospitals to ward my client. I communicated the scenario to Marcus and within an hour, a bed with panel attending specialist was arranged. In another case, my client had a severe freak accident in Thailand. Within 24hrs, when client arrived in Singapore, we’ve arranged for 3 ready specialists (plastic, neuro and eye surgeon) on standby to attend to his injuries. There many other cases that I can highlight but…

TLDR: Marcus is the arsenal that you need to have in your fight against Critical illness and Hospitalization. Love you bro <3

“I am very thankful to Marcus and I’m glad that Marcus assisted and answered all of my question in the wee hours. Not only he is prompt in replying all my texts and calls. He’s someone who is very knowledgeable in terms of which hospital to go and which hospital stand a chance to get a ward in an emergency situations.

It only takes Marcus a few mins to know which Private or Restructured Hospital and Doctor to go and it gives you and your client a peace of mind. All you need to do is to follow the instructions given by Marcus and everything will be in place for you. He will also ensure that your client is in good hands. Ensuring your client on how much he/she has to outlay and what is claimable with the policy they bought from you. With all the medical terms you might not understand, Marcus is experience enough to answer them for you.

Strongly recommend every Financial Advisor in our industry to engage Select Medicare. With this experience of mine, my client has build more confidence in me and my planning with them. Good job Marcus & team!”

“Vincent is one of the best medical concierge person who I have worked with so far. I recalled when I first met him, he told us that he is 24/7, and yes he kept his promise! I have worked with Vincent multiple times, I am thankful that all my clients are pleased with him service.

Having him to arrange for the right doctor and arrange the admission, make our job so much easier.

Couldn’t thank Vincent for his super professional service! He is definitely the go to person if you need any medical advice! 10 stars rating service”

“Marcus is very effective and efficient in helping my clients to arrange to see the relevant doctor and it makes the whole experience very fuss free and stress free for the client as well as myself.

Will definitely recommend to use his services to help clients”

“Super efficient service provided by Marcus. My friend’s child had trouble finding a bed for her son suffering from a severe rash and waited at A&E for quite some time. When I knew about it I contacted Marcus on a Sunday (weekend) and to be honest I was not expecting fast replies from him, but I was extremely impressed that he managed to get a bed for my friend’s son with the best care from the hospital staff ever within 30 minutes.

Thank you Select Medicare for the efficient and seamless process. Definitely a team with passion and as an agent, I can definitely count on Select Medicare.”

“Marcus helped me in several occasions where there were sudden hospitalisation needs amongst my clients. Most patients are unfamiliar with hospitalisation procedures and had to depend on their insurance advisor as the main source of information. It is therefore key that insurance advisors have swift access to private hospital panel doctors and facilities.

Select Medicare was able to bridge that last mile in offering patients seamless admission into private hospitals with suitable panel doctors. In other instances where immediate medical attention is not required, Marcus was also able to advise on the procedures on engaging a suitable panel doctor, much to the patients’ relief.

Would strongly recommend Select Medicare as your one-stop solution towards offering cour clients the wholesome hospitalisation experience.”

“Last year November one of my client had suffered dizziness for more than a week, eventually immobilized and required hospitalization. His brother called me to ask for advice.

Two things he asked:

1. Which hospital should he go to
2. How much will that cost and is it claimable

Without hesitation I immediately contacted Marcus, although he was at Batam for holiday, when it comes to arranging for admission, finding the right doctor and communicating between doctor and my client’s family, Marcus always able to deliver without much delay.

He gave me assurance and confidence knowing that my client is in good hands, the claiming process was hassle-free with Marcus’ assistance.

Do not call yourself a reliable Financial Consultant who can provide holistic service to your client if you do not have a Medical Concierge in your contact list, do give Marcus’ service a try, it’s at no cost to you and your client’s pocket anyway, and the service is absolutely amazing.”

“To address my client’s urgent ACL tear injury, I sought the help of Marcus from Select Medicare to locate an appropriate Orthopedic Specialist. Marcus promptly responded with the necessary information and identified a suitable doctor for my client’s condition, securing an appointment the very next day.

I was impressed with his knowledge and efficiency in handling the matter. I recommend that individuals unsure of which panel doctors are available for their hospital plan seek the assistance of Select Medicare, as they can provide hassle-free recommendations.

Overall, my experience with Marcus and Select Medicare was excellent, and I will continue to seek their services in the future.”

“Marcus Sim was extremely helpful and knowledgeable when it comes to helping my client get seamless admission into these private hospitals. His replies are quick and keeps my clients updated.

I’m so happy to have him help me through this process. It helps enhance my ability as a Financial Consultant and relieve a lot of pressure that comes with uncertainty in hospital admissions.”

“Marcus and Vincent were very efficient and helpful to answering my client requests! My client’s son had prolong stomachache and urgently needs medical attention (they informed me at around 10.30pm) but there were no beds available at both private and Govt hospitals.

When contacted, both Marcus and Vincent were quick to respond to my texts and helped secure a bed directly at another hospital for admission the very next day. Thanks to them, my client had a peace of mind knowing that their son has secured an admission.”

“Marcus was very responsive and knowledgeable in his advice to my clients. Very detailed in his step by step process to guide the client through admission.

Would recommend his services to anyone who needs it.”

“If I could keep him as a secret, I would, but it would be selfish of me. He is a partner ALL Financial Consultant needs. No exceptions. Nothing short of stellar, Marcus is ALWAYS responsive and ready to help.

My client has had high fever for 2 weeks running and visits to both restructured and private hospitals told them that the beds and wards were full. At their wits ends, they contacted me and through Marcus’ assistance, he was able to make arrangements for them within 30 mins.

All’s well ends well – without Marcus’ assistance, my client’s husband would probably be hospitalized alongside her, one for high fever and the other for anxiety attack.

Thank you Marcus! Grateful for your work! Sincerely appreciate the partnership and looking forward to strengthening it! Godspeed!

“Marcus is my go-to person whenever my clients require medical assistance. From medical inquiries to doctor appointments to claims, Marcus is always responsive when rendering his service. I feel assured leaving my clients under his care.”

“Marcus is really helpful and always there for my clients and I whenever we needed help. He’s very efficient and always making sure that my clients are well taken care of.

Thank you, Marcus! Will definitely recommend Select Medicare!”